Welcome To The eBusiness Report



Small business is the heartbeat of the Quinte area. We hope you enjoy the eBusinessReport, and that you find this month's articles and tips helpful in growing your business.


Jody Brooker

General Sales Manager

Mix 97, 800 CJBQ, Rock 107



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5 Ways To Give Your Customer

Service Initiatives Some Love

If someone were to ask me how important is customer service in today’s digital day and age, I’d argue it’s more important than ever. 83% of consumersagree that good customer service will turn them from one-time shoppers into lifers. Do not prioritize other things and put customer service on the backburner in your business.

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Conduct A Market Analysis

Identify how to better position your business to be competitive and serve your customers.

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3 Ways To Attract The Customers You Deserve

Be the go-to problem-solver for your desired type of market.

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Six Tips For Compassionate Leadership

Practicing compassion can take your business to new heights.

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5 Crucial E-mail Security Tips For Small Businesses

Ensure your company is safe from data breaches, viruses and ransomware attacks.

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Close The Deal Using A Strong Sales Pitch Deck

Enhance your pitch or demo for potential clients.

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9 Tips For Growing A Successful Business

You need to be flexible and have good organizational skills.

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7 Tips To Build Customer Loyalty

Boom in the best of times and survive in the worst of times by building your customer loyalty.

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10 Ways To Prevent Employee Burn Out

Employees with burn out tend to feel less accomplished and less satisfied with their work.

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