Welcome To The eBusinessReport

Small business is the heartbeat of the Quinte area. We hope you enjoy the eBusinessReport, and that you find this month's articles and tips helpful in growing your business.

Jody Brooker
General Sales Manager
Mix 97, 800 CJBQ, Rock 107
P.O. Box 488 10 South Front Street
Belleville, Ontario K8N 5B2
613-969-5555
jodybrooker@mix97.com

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12 Ways To Improve Your
Customers’ In-Store Experience

1. Offer a Unique Experience

Analyze the typical shopping process your customers go through, then find a way to bring a unique experience to your store. It could be a way to interact with the products in an unexpected way, something that connects back to your unique value proposition, or a way to bring your website to life. If they leave having experienced something enjoyable and unique, it sets you apart. —Travis Nagle, Stem and Viesso

2. Start With Your Employees

In-store experiences start with your staff. Beyond the appearance of the store and the technologies used to optimize it, investing in training your employees and activating customer touchpoints is incredibly important to the success of your brand. —Kyle Wong, Pixlee
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8 Powerful Lessons From Seasoned Sales Leaders
Discover what it takes to change sales rep behaviors and improve their performance.
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25 Tips To Improve Security At Your Small Business
Making sure you online data is safe is only part of what your small business needs to do.
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3 Reasons Why You Absolutely Need A Mission Statement
A large percentage of companies, including most of the Fortune 500, have corporate mission statements.
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Got A Boring Business? Try These Marketing Ideas
While marketing a business in a dull field presents a few extra challenges, it’s not impossible.
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3 Biggest Leadership Mistakes People Make Today
Learn some of the best leadership qualities a manager can possess.
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How Using Behavioral Interview Questions Can Help Find Your Next Hire
Asking behavioral interview questions may help you find the right people for your company.
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