Welcome To The eBusiness Report

Small business is the heartbeat of the Quinte area. We hope you enjoy the eBusinessReport, and that you find this month's articles and tips helpful in growing your business.


Jody Brooker

General Sales Manager

Mix 97, 800 CJBQ, Rock 107

P.O. Box 488 10 South Front Street

Belleville, Ontario K8N 5B2




P.S. If you received this in error, or do not wish to receive the eBusiness Report Newsletter please follow the directions at the bottom of this newsletter. The eBusiness Report Newsletter is provided for educational purposes only and does not contain any offers of any type or encourage participation in any commercial activity.


Nine Secrets To Having

World Class Customer Service

Good customer service is crucial to ensuring your business will continue to grow. These nine experienced leaders and Advisors in The Oracles, including Canva founder Melanie Perkins and clothing designers Emily Current and Meritt Elliott, share their secrets for guaranteeing a world-class customer experience.

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TED: Eight Lessons On Building A Company People Enjoy Working For

What happens when a company looks less to control and more to trust?

Watch Here


11 Ways To Create An Awesome Retail Experience

Focus on creating an incredible in store experience that brings customers in!

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12 Common Workplace Distractions And How You Can Stay Focused Anyway

Distractions are inevitable.

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10 Easy Ways To Evaluate An Employees Performance

Important points to consider when evaluating a team member.

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How To Create And Strengthen Your Personal Brand

Personal Branding plays a crucial role in your success.

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Star Treatment: Customer Service Lessons From Luxury Brands

Implement these high end customer service practices in your business.

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9 Small Business Employee Benefits That Will Attract And Retain A Happy Staff

You can compete with giant organizations for qualified staff.

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8 Ways Today's Customers Measure Outstanding Service

Create a memorable overall experience for your customers.

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